How Cleveland Construction removed human error from contract review, saving time and effort while reducing risk - with Provision

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The Challenge

The human limitations of manual document review

Took too long

You can take four to eight hours to get through a contract the first time. And then you have to send it off to council, and you’re going to spend more time reviewing it with them.

Cleveland

Took too much attention

We always had to review them under tight timelines and always had a lot of other projects to do. It was hard to set aside a serious amount of time to read, and easy to get distracted.

Cleveland

Left risks in their contracts

Every construction agreement is unique and different. No matter how good of a cheat sheet or SOP you have for review, there’s always the likelihood of missing something.

Cleveland

Cleveland knew they needed to support their manual review process with a smart, adaptable tool. They began their search.

We realized our process wasn’t working because of human limitations,” said Cleveland. “It’s human nature to get distracted, to lose track of things in the documents, and to need a time-consuming exercise to go through it all.

Cleveland
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The Solution

Why they chose Provision over competitors

They chose Provision because it was:

Feature-rich. Specifically, Cleveland was impressed by Provision’s chat feature, which competitors did not have.
Purpose-built for construction. Provision wasn’t a general-purpose tool. It was made for — and used by — companies like Cleveland.
Flexible and adaptable. Provision could integrate Cleveland’s cheat sheets, templates, and custom risk reviews into its review engine.

I looked at Provision and felt it had pretty much everything I wanted from competitors, and some extra features of its own,” Cleveland explained. “I could quickly see the utility of it, and loved that Provision was willing to hear us and adapt their tool to our needs.

Cleveland

Cleveland’s New Process

Faster, easier, more accurate risk management

Cleveland transformed their document review process with Provision. The team:

Automated many steps in their process:

They not only saved time and effort reviewing documents, they also reduced human error — increasing the precision and reliability of their contract assessments.

Built custom risk checklists:

They created a risk management playbook that found the problems they cared about, and let them integrate lessons learned from past issues into their review process.

Made contracts more accessible:

They used Provision’s “chat” feature to instantly find and define information in their documents, making their contracts easier to navigate and understand — for everyone.

Provision has streamlined our contract reviews, saved us countless hours, and reduced our team’s stress,” said Cleveland. “We can understand our risks better, and that lets us move faster and feel confident we caught everything.

Cleveland

Their ROI

More than just contract risk reviews

Using Provision, Cleveland has:

Saved Time

They have significantly reduced the number of hours it takes to review, revise, and collaborate on their agreement documents.

Saved Effort

Now that they spend less time and energy on reviewing contracts, they can focus more resources on their higher-value tasks.

Reduced Errors

Provision has made risk reviews more accurate for both general risks and the custom risks Cleveland cares most about.

Cleveland’s executive team soon saw the operational value in using Provision.

Owners of our company are heavily operations focused, and they understand how projects operate more so than about how we assess risk or win work,” said Cleveland. “But I can literally go into Provision right now and show them that, say, the architect hasn’t certified, or a notice letter we received, and that’s where the light bulb goes off for them, like, ‘Oh, this is pretty good’.

Cleveland

Cleveland’s executive team soon saw the operational value in using Provision.

With Provision we can get through documents quicker, avoid more problems, navigate situations better, and just keep us out of trouble.

Cleveland

Cleveland now considers Provision a critical and expanding part of their work.

Provision has become an overhead expense that just makes us better,” said Cleveland. “We’re even starting to use it to win more work and pursue projects where we might not even have a contract yet.

Cleveland

See how pre-construction teams are boosting win rates and profits with Provision

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Get through pursuits:
2x
Faster
$100
Billion
In project value reviewed on Provision