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How EllisDon saved $1.8 million CAD per year by reducing disputes, delivering on contracts, and spending less employee time on manual tasks - with Provision
The Challenge
$20 million dollars lost every year from avoidable claims
EllisDon is a global construction services company with 15 offices and 4,000+ global employees. They complete over $6 billion of construction per year. Recently, they chose to improve their contract risk review process.
Their previous process involved:
Manual, time-consuming processes. They spent hours performing keyword searches and conducting cross-references between documents, trying to find risks. Their legal and admin teams also spent substantial time and effort generating comment and disposition tables.
Disjointed collaboration. They used multiple tools to review documents and track risks, which separated their teams from each other. This created limited collaboration between their project managers, estimators, and legal teams during pre-construction.
$20 million CAD per year in missed risks. Despite investing significant time and effort into contract risk reviews, they still left risks in their contracts. These risks and unfavorable terms led to disputes and an average of $20 million CAD in losses every year. These largely resulted from avoidable claims that could be prevented with better risk identification and management processes.
The Solution
Making the switch to Provision
Automated and streamlined contract reviews
Provision automatically reviews contracts for standard and custom risks, while comparing base documents and supplementary conditions.
From there, Provision automatically creates redline comparisons between document versions, reconciles comments, and highlights changes. Provision also gives EllisDon a chat function to quickly and easily retrieve information from documents, while providing hyperlinked definitions and clause filtering to explain contract language and manage specific clauses.
Increased collaboration
Provision gives legal teams, project managers, and estimators one central home to manage all contract review and revisions during pre-construction With Provision, multiple teams and users can comment, suggest revisions, and track changes in their contracts and documents in real-time — all while sharing documents and tracking progress from a single source of truth. EllisDon also uses Provision to increase collaboration with external counsel, making it more efficient and cost-effective to work through legal issues.
Found and mitigated more risks, easier
Provision identifies risks and helps EllisDon manage them early, including risks that EllisDon may not have been aware of or caught with manual review.
EllisDon uses to Provision to find standard contract risks, and to create their own custom risk checklists tailored to specific projects. This allows EllisDon to better understand their contracts, find the risks they care about the most, and address them proactively — before they become costly disputes.
ROI
$1.8 million CAD saved, fewer risks, and more collaboration
By switching from manual contract reviews to Provision, EllisDon has generated meaningful results across every stage of their risk review process.
Automating and Streamlining Contract Reviews
6 hours saved per contract (240+ hours total) by reconciling base and supplementary conditions across 40 analyses
10+ hours saved per comment table generated by automating submittal reports
Automatically identified unresolved issues between document versions
Increasing Collaboration
3 days of manual work saved on one major project by generating 600+ comments and revisions on contract documents
$3 million CAD in net present value (NPV) saved by integrating Provision across their P3 projects
Reduced legal fees from external counsel
Increased cross-functional collaboration and project alignment
Finding and Mitigating More Risks
2,221 risks automatically identified
28 “unacceptable” risks identified across major projects
$100,000+ in potential claims avoided
Saved 200 hours per month from document queries
ROI
$1.8 million CAD saved, fewer risks, and more collaboration
By switching from manual contract reviews to Provision, EllisDon has generated meaningful results across every stage of their risk review process.
Automating and Streamlining Contract Reviews
Increasing Collaboration
Finding and Mitigating More Risks